Our Policies

A satisfied customer is the best advertisement! Should any stock (ready-made) item not be everything you hoped for, you may return it within 30 days for a full refund of the purchase price of the item. Shipping costs and return postage cannot be refunded. There is a 25% restocking fee on draftstoppers. Please read the instructions for returning items by clicking here.

Custom orders and fabric yardage (including sample cuts) are not returnable unless defective in some way or damaged in shipping. Therefore, please be sure of your measurements when ordering custom made items. (We have helpful instructions for measuring for appliance covers on our how-to-measure page.) Also, orders for custom sewing cannot be cancelled once we have begun work on the items!

Click here to read additional important information about custom ordering fabric items.

If you need to cancel an order, it is better to call us rather than e-mail us. It may take several business days for us to reply to an e-mail, and by then your order may already have been processed. Once an order has been processed, it cannot be canceled.

We value your privacy, and will never rent, sell, or otherwise share any information about our customers.